Long Term Care (LTC) Service

We Are Here for You

Our pharmacy offers a wide array of support for you and your team. Working with our team of experts, you will benefit from outstanding service guarantee, innovative packaging options, cost management initiatives, EHR integration service, and more!

Caring for patients is hardly a 9-5 job, and you need a pharmacy partner that can meet your needs 24/7. We will support you and your team to help them ensure that your residents receive the best care possible.

All our services are tailored to provide optimal medication outcomes, to reduce hospital readmissions, to contain costs, and improve quality assurance measures.

• 24/7 Pharmacy hours*
• Choice of multiple dispensing systems available.
• IV and compounding products to address your specialty needs.
• DME products, from diabetic supplies to wheelchairs to walkers
• For optimal delivery, we utilize our own drivers and vehicles

For more information on Long Term Care (LTC) services, please email Michael McDonald at mmcdonald@pharmfoodgroup.com *May include contacting on-call staff

Great Service Starts with a Great Team

With years of proven long-term care and assisted living experience, we have a sharp focus on resident safety. We are continually refining our systems with the intent of providing the absolute best service for our customers and their residents.

Our customer care team is comprised of:

• Dedicated pharmacy technicians
• Pharmacists to accurately monitor and process your medication orders
• IT Help Desk experts, should you encounter EHR integration issues
• Billing specialists

Our commitment is to give you immediate results and resolve the issue in one call. We have no call centers, just live people ready to help.

Technology Solutions

Technology is a game changer in today’s fast paced health care environment. Depend on our team to help you take the guess work out of medication management. Through our pharmacy operating system, we can interface with any electronic medication administration record (eMAR). This capability lends itself to numerous efficiencies to be realized during medication administration within your facility. The value of a med-pass that has bar-code verification has been proven to increase safety and efficiency, things that can create a competitive advantage for any long-term care site.

The following are just some of the common interfaces we support:

• Point Click Care
• ECS American Data
• MDIAchieve
• Keane
• Optimus
• AOD
• Cerner
• Health MedEx
• Extended Care Professional (ECP)
• Eldermark

Consultant Pharmacist

Our consultants are employed by Uptown Pharmacy and not independent contractors. They are active members of ASCP (American Society of Consultant Pharmacists), which assures that they stay clinically current concerning new advances in long-term care. Our goal is to ensure regulatory compliance and support your clinical team through programs, participation and references. Helping you to meet today’s challenges of long-term care. We are here to partner with you.

• Conduct monthly, full-chart audits to improve drug utilization and maintain compliance with state and federal regulations.
• Provide documented reviews for falls, acute change, short stay or other special requests.
• Be an active participant in your team and attend meetings as desired.
• Provide medication information and education to nursing/facility staff and provide other special monitoring when requested.

Nurse Consultant

Our nurse consultants will work with you and your staff to optimize the quality of care your residents receive.

• Extensive in-service library to assist you in meeting the ever increasing educational requirements necessary to keep your staff informed and up to date
• Medication Pass Administration Review and Workshop
• IV assistance for all types of insertions and troubleshooting

To deliver exceptional customer service, our nurses will visit your facility routinely to build a strong rapport with you and your staff as we become part of your resident care team.

Medication Technician

Our Medication Technicians will audit the medication rooms and carts on a monthly basis in skilled facilities and quarterly in the assisted living facilities. They will verify storage conditions, expiration dates, labeling and ensure other regulatory requirements are met.

Uptown Pharmacy

G-3333 Beecher rd,
Flint, MI
www.rxuptown.com